Terms of service

Terms of Service

Last Updated: July 5, 2026

Welcome to TrenzLive. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products and Services

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However, we do not guarantee that all information is error-free. We reserve the right to correct errors, update information, modify products, or discontinue products without prior notice.

3. Pricing and Payment

All prices are listed in Indian Rupees (INR) unless otherwise stated.
Full payment must be received before an order is processed.
We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or product unavailability.

4. Shipping and Delivery

Shipping and delivery are subject to our Shipping Policy. Delivery times provided are estimates and may vary due to factors beyond our control.

5. Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund Policy. Customers should review that policy before placing an order.

6. User Accounts

If you create an account with TrenzLive, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

7. Prohibited Use

You agree not to:

Use the website for any unlawful purpose.
Attempt to interfere with the security or operation of the website.
Upload viruses, malware, or harmful software.
Copy, reproduce, or exploit website content without written permission.
Engage in fraudulent or abusive activities.

8. Intellectual Property

All content on this website, including logos, text, graphics, images, product listings, videos, and website design, is the property of TrenzLive or its licensors and is protected by applicable intellectual property laws.

9. Limitation of Liability

To the fullest extent permitted by applicable law, TrenzLive shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of our products.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Updated versions will be posted on this page with the revised "Last Updated" date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts in India.